At Dear Blk Woman, we want you to be completely satisfied with your purchase. Please review our return policy to ensure a smooth and hassle-free experience.

Eligibility for Returns:

To be eligible for a return, your item must meet the following criteria:

1. The item must be in the same condition as when you received it – unworn, unused, and in its original packaging.
2. All tags and labels must be intact and attached to the item.
3. You must provide a valid receipt or proof of purchase.

Initiating a Return:

To initiate a return, please contact us at info@DearBlkWoman.com . If your return request is approved, we will provide you with a return shipping label and detailed instructions on how and where to send your package. Please note that we do not accept returns for items sent back without prior authorization.

Damages and Issues:

Upon receiving your order, we urge you to carefully inspect the items. If you discover that an item is defective, damaged, or if you have received the wrong item, please contact us immediately. We will promptly address the issue and work to make it right.

Exceptions / Non-Returnable Items:

Certain items are non-returnable. These include:

• Perishable goods (such as food, flowers, or plants)
• Custom products (including special orders or personalized items)
• Personal care goods (such as beauty products)
• Hazardous materials, flammable liquids, or gases

If you have any concerns about the eligibility of your specific item for return, please get in touch with us, and we will be happy to assist you.

Sale Items, Digital Products, and Gift Cards:

Unfortunately, we cannot accept returns for items purchased on sale, digital products, or gift cards.

Exchanges:

If you wish to exchange an item, the quickest way is to follow our return process for the item you have and then make a separate purchase for the new item.

Refunds:

Once we receive and inspect your return, we will notify you of the approval or denial of your refund. If approved, the refund will be processed to your original payment method. Please be aware that it may take some time for your bank or credit card company to process and post the refund.

Contact Us:

For any questions or concerns regarding returns, please don't hesitate to contact us at info@dearblkwoman.com. We are here to assist you and ensure your satisfaction.

Thank you for choosing Dear Blk Woman. We appreciate your business and look forward to serving you again.